Before piano moving: piano model, route and handover points

Key answers

For piano moving, please provide the piano model, dimensions and both routes first, then confirm the protection and work process; the moving arrangement does not include tuning or other specialist work.

First identify the piano type and any available information

Provide a full view of the upright or grand piano, brand and model, dimensions and known weight. If there is no weight information, state so truthfully; do not guess from appearance. List the piano stool, cover and other accessories separately, so the list does not only say 'one piano'.

If there is any known damage, loose parts, special finish or manufacturer transport requirement, please take photos in advance and raise it. A piano is a precision instrument, so the dismantling, assembly and support methods used for ordinary furniture should not be applied directly.

Stairs, lifts and parking details are equally important

For both addresses, provide floor details, staircase and corner photos, lift dimensions, and unloading location. Besides whether the piano can fit through, also consider protective packing, carrying posture and road conditions; do not look only at the door width.

If the route is unclear or space is tight, arrange an assessment first; any special transport plan must be confirmed on site. Do not assume lifting, removal of fixed fittings or other methods can definitely be used, and do not alter the instrument structure yourself.

Confirm moving, packing and specialist tasks separately

Confirm with the company the protection, moving, placement, required dismantling and handover scope, and specify who is responsible for the related work. If specialist handling or technical work is involved, it should be assigned before the move.

• Piano type, dimensions, accessories and known condition
• Required packing and surface protection
• Stairs, parking and special routes on both sides
• Placement at the new home and any follow-up need for professional services

Clear the surrounding area before the move; do not try to move items yourself on the day

Remove decorations on top of the piano, sheet music and surrounding clutter, while keeping enough working space. How the parts inside the piano, the legs, pedals and lid should be secured should be handled by suitable staff according to the piano type, and should not be tightened at random with temporary straps or tape.

Family members, children and pets should stay outside the moving area and must not help push or pull in narrow spaces. If the floor is wet, the route is blocked or conditions change on the day, please notify the team first for confirmation; do not move items yourself just to save time.

After delivery, check the location, appearance and accessories

At the new home, placement should first be confirmed with the relevant people according to usage needs and instrument requirements to avoid moving items repeatedly after they have been put in place. Check the appearance, accessories and confirmed handover items; if in doubt, take photos first and contact the company.

Moving does not mean tuning, servicing or sound quality are guaranteed. Whether tuning is needed, and when it should be arranged, depends on the instrument’s condition, the environment and professional advice, and is not subject to a fixed time frame that applies to every piano.

Frequently Asked Questions