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Unpacking & Setup

Unpacking, tidying and restoring

Unpack by room label and place items in the designated locations.

Inside a new home in Hong Kong, a blue polo team unpacks boxes and puts bowls, plates and household items back into the cabinets

Service highlights

After moving into the new address, we can help with unpacking, sorting and basic placement according to prior arrangements. We handle labelled boxes as instructed by the customer, check fragile items separately, and tidy packaging materials together; we do not decide on disposal ourselves, and we do not treat basic restoration as storage design or equipment installation.

What's Included

Service details

  • Unpack by room or department
  • Place according to basic categories as instructed
  • Centralised sorting of packing materials

Service scope and items to be separately confirmed

  • Only items, work and handling arrangements confirmed in writing are included; extra dismantling/assembly, repairs, permit applications or third-party services are not automatically included in the standard moving fee.

How It Works

Service steps

  1. 1

    Provide details

    For a Unpacking, tidying and restoring enquiry, please prepare: Box numbers and room labels ; Designated placement location ; List of fragile and self-managed items. Photos and a list can be sent via WhatsApp.

  2. 2

    Assessment and written confirmation

    Check Unpack by room or department 、 Place according to basic categories as instructed against the actual details, and only book after confirming the feasible plan, required permits, service boundaries and charges.

  3. 3

    Carry out according to the plan

    Work according to the confirmed list and time slot; if there are any additional items, route changes or safety restrictions on site, check with the customer first before proceeding.

  4. 4

    Handover check

    Check one by one against the agreed locations and items, with the designated contact person confirming completion; restarting equipment or professional handover inspection should be carried out according to the written responsibility arrangement.

Suitable situations

  • Enquiries about Unpacking & Setup
  • Unpack by room label and place items in the designated locations.

Pre-move preparation

  • Box numbers and room labels
  • Designated placement location
  • List of fragile and self-managed items

FAQ

Related questions

Can we only do your unpacking if I packed it myself before?

This can be enquired about according to the items and packaging condition. The number of boxes, current condition and responsibility must first be confirmed. The unit price for box opening is not an all-inclusive fee in every case.

What information is needed for Unpacking, tidying and restoring to provide a quote?

Please provide Box numbers and room labels 、 Designated placement location 、 List of fragile and self-managed items, as well as contact details, service address and preferred date. If the photos are not enough to determine load-bearing capacity, route or site conditions, we will confirm whether an on-site assessment is needed.

What moving and support arrangements are included in the service?

Unpack by room or department ; Place according to basic categories as instructed ; Centralised sorting of packing materials. Confirm each required item before booking, and do not treat any unlisted extras as included.

What information should be prepared before moving?

Box numbers and room labels ; Designated placement location ; List of fragile and self-managed items. Also list both addresses, the actual access route and the expected date; update the list if details change.

Instant Quote · No Tipping Charge

How much does moving cost? Get a quotation first

Provide the item list and moving addresses, and we will respond with a written quotation based on the information provided.